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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brad Hunter

March 3, 2026

5  out of  5
rating by Brad Hunter
"Emelie, with Marcus Sykora - State Farm Agency, was a tremendous asset to our family while we dealt with the uncomfortable topic of life insurance. I appreciate her prompt communication and professionalism during this tough time for our family! She was certainly a huge help."
We responded:
"Thank you, Brad, for sharing your experience with Emelie and our team. It's wonderful to hear that she was able to provide the support and professionalism you needed during such an important decision-making process. We truly value your feedback and are glad to know that Emelie was a significant help to your family. Your trust in us is greatly appreciated."
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Beth Groll

February 25, 2026

5  out of  5
rating by Beth Groll
"Very friendly and accommodating"
We responded:
"Thank you, Beth, for your kind words and perfect rating. It's wonderful to hear that you found our team friendly and accommodating. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Anita Morris

February 25, 2026

5  out of  5
rating by Anita Morris
"Awesome"
We responded:
"Thank you, Anita, for your wonderful feedback and perfect rating. It's fantastic to hear that you had an awesome experience with us. Your satisfaction is our top priority, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to let us know."
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Patti Stone

February 20, 2026

5  out of  5
rating by Patti Stone
"My husband and I have had a claim due to a faulty water softener flooding our condo. The State Farm staff, agent and claims adjuster have been amazing! It took longer than expected to do the repairs, and that included several months of temporary housing, which we were quickly reimbursed. In the meantime, my new car which I had for less than a week was hit by a rock, claim filed and quickly repaired the next day. I can't say enough about State Farm Insurance. I've never had any other insurance, and don't plan to! I highly recommend the company and the Marcus Sakura Agency to one and all. Our thanks to all at their office! I worked closely with Emilie, but all staff have been friendly, knowledgeable, and kind!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that our team was able to assist you promptly and effectively during such challenging times. We're glad that Emilie and the rest of our staff could provide the support and service you needed. Your recommendation means a lot to us, and we're grateful for your trust and loyalty. If there's anything else we can do for you, please let us know."
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Aaron Berg

February 6, 2026

5  out of  5
rating by Aaron Berg
"Highly recommend Lane. He was very up front and answered all our questions for home and auto."
We responded:
"Thank you, Aaron, for sharing your positive experience with Lane. It's great to hear that he was able to provide clear and helpful answers for your home and auto insurance needs. Your recommendation means a lot to us, and we're glad to have been able to assist you effectively."
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evin grenemyer

February 6, 2026

5  out of  5
rating by evin grenemyer
"Worked with State Farm for years on my policies and after moving to Missouri and having my insurance threatened by a very unprofessional office I was about to go with the other guys, luckily this location was competent enough to actually do the job and they were super friendly and helpful the whole way!"
We responded:
"Thank you for sharing your experience. It's great to hear that our team was able to assist you effectively and provide the support you needed. We appreciate your trust in us and are glad we could make your transition to Missouri smoother. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us."
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Steven Lay

February 5, 2026

5  out of  5
rating by Steven Lay
"It’s always a wonderful experience talking to anybody in the office. They always set me up with what I need."
We responded:
"Thank you, Steven, for sharing your positive experience with us. We're delighted to hear that our team consistently meets your needs and provides you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering the best support possible."
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Savannah Owen

January 29, 2026

5  out of  5
rating by Savannah Owen
"Lane Ball is who I used to start my insurance with State Farm! He was easy to talk to and made the process super easy!"
We responded:
"Thank you, Savannah, for sharing your experience with us. It's wonderful to hear that Lane made the process easy and enjoyable for you. We appreciate your feedback and are glad to have you as part of our State Farm family."
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Lisa smith

November 18, 2025

5  out of  5
rating by Lisa smith
"Very friendly, knowledgeable and went above and beyond to try and give me the best coverage and price possible.! Thank you Lane, it has been a pleasure working with you on my insurance policy.."
We responded:
"Thank you, Lisa, for sharing your positive experience. It's wonderful to hear that Lane was able to provide you with excellent service and find the best coverage and price for your needs. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance policy."
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Corinne N

November 13, 2025

5  out of  5
rating by Corinne N
"Jessica Cox was a wonderful help in switching home and auto insurance. She helped me get auto insurance very quickly ( same day) for my new car. Jessica took time to explain the best way to switch home insurance without having a gap in coverage and I saved quite a bit by switching to State Farm home insurance."
We responded:
"Thank you for sharing your experience, Corinne. It's great to hear that Jessica was able to assist you efficiently with your home and auto insurance needs. We're pleased that the transition was smooth and that you found savings with State Farm. Your feedback is appreciated and helps us continue to provide excellent service."
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Diana Vogt

November 5, 2025

5  out of  5
rating by Diana Vogt
"I love how friendly all of the staff is . I felt like I was meeting with friends to discuss business. I seldom have time with young people so really enjoyed my time in the your office."
We responded:
"Thank you, Diana, for sharing your experience with us. It's wonderful to hear that our team made you feel comfortable and welcomed, like meeting with friends. We truly value your feedback and are delighted that you enjoyed your visit to our office. Your satisfaction is important to us, and we're here to assist you whenever you need."
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Dobie Diekmann

October 20, 2025

5  out of  5
rating by Dobie Diekmann
"Friendly, competent staff and fair pricing for coverage. Having filed claims yet so I can’t soeak to that."
We responded:
"Thank you for sharing your positive experience with us. It's great to hear that you find our staff friendly and competent, and that you're satisfied with our pricing. We appreciate your feedback and look forward to continuing to meet your insurance needs. If you ever have any questions or need assistance, feel free to reach out."
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Heath Tow

October 17, 2025

5  out of  5
rating by Heath Tow
"Really great service and price"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that you found our service and pricing to your satisfaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Ashley Watt

October 10, 2025

5  out of  5
rating by Ashley Watt
"Smooth transition from my old insurance company to State Farm, for a much lower cost! Highly recommend."
We responded:
"Thank you, Ashley, for sharing your experience with us! It's wonderful to hear that your transition to State Farm was smooth and that you're benefiting from lower costs. Your recommendation means a lot, and we're here to assist with any of your insurance needs."
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Elizabeth Chambers

September 30, 2025

5  out of  5
rating by Elizabeth Chambers
"They are just the friendliest people!!"
We responded:
"Thank you so much for your kind words, Elizabeth! We're delighted to hear that you find our team friendly. Your feedback truly brightens our day!"
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Howard Kessler

September 4, 2025

5  out of  5
rating by Howard Kessler
"Personable, knowledgeable and very helpful"
We responded:
"Thank you, Howard, for your wonderful feedback. It's great to hear that you found the service personable, knowledgeable, and helpful. Your satisfaction is very important, and we're glad to have met your expectations. Looking forward to assisting you with any future insurance needs."
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David Duvall

August 29, 2025

5  out of  5
rating by David Duvall
"Very helpful with any questions we may have! Always nice and polite when dealing with any of the staff. Would highly recommend! 😊"
We responded:
"Thank you, David, for sharing your positive experience! It's wonderful to hear that our team has been helpful and polite in addressing your questions. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Jessica Lawson

July 11, 2025

5  out of  5
rating by Jessica Lawson
"Awesome team they have, so helpful and kind!!"
We responded:
"Thank you, Jessica, for your wonderful feedback! We're delighted to hear that you found our team helpful and kind. Your satisfaction is our top priority, and it's great to know we made a positive impact. We appreciate your support and look forward to assisting you with your insurance needs in the future."
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Rob Smegner

May 3, 2025

5  out of  5
rating by Rob Smegner
"Lane & team were VERY responsive, presented all options, and saved us significant $ on home & autos!"
We responded:
"Thank you, Rob, for sharing your experience with Lane and the team. It's wonderful to hear that they were responsive and helped you explore all your options, resulting in savings on your home and auto insurance. Your feedback is greatly appreciated, and we're glad to have been able to assist you effectively."
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Jonathan Liou

April 18, 2025

5  out of  5
rating by Jonathan Liou
"10/10 people Jessica is the best 10/10 experience"
We responded:
"Thank you for sharing your positive experience, Jonathan. It's wonderful to hear that Jessica made such a great impression and that you had a 10/10 experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jordan Nah

March 5, 2025

1  out of  5
rating by Jordan Nah
"Would not recommend state farm especially Sykora(Suck-more-from-ya). Dude tried charging us double because two people at the same address held a policy. When confronted he just acted like that was how it was done. Obviously we cancelled that policy. (Had a house and car under one name and two cars under another. Got charged for three cars on both policies and a house on one). He said it was because anyone at the address could drive any car(my grandma is 80+, I don't think she's gonna be driving my cars). Also he's pretty bad about mailing out your insurance cards. So be prepared to drive up there and ask him for one every quarter. I will not be doing any business with them anymore"
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Cameron O'Connell

February 19, 2025

5  out of  5
rating by Cameron O'Connell
"Great working with Lane! He made everything very easy for me and explained it well for me to understand. Having someone so knowledgeable and friendly was my deciding factor to become a member for life."
We responded:
"Thank you, Cameron, for sharing your experience with Lane. It's wonderful to hear that he was able to make the process easy and clear for you. We're delighted to have you as a lifelong member and appreciate your kind words about Lane's knowledge and friendliness. Your feedback means a lot to us!"
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Melissa Cole

February 14, 2025

5  out of  5
rating by Melissa Cole
"From the moment I contacted Lane at Marcus Sykora’s office, he was incredibly friendly and professional. He took the time to understand my insurance needs and patiently answered all my questions. I would 100% recommend!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Lane at our office. It's wonderful to hear that he was able to assist you with your insurance needs and provide the information you were looking for. Your recommendation means a lot to us, and we're glad to have been able to help."
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Sonia Fletcher

February 14, 2025

5  out of  5
rating by Sonia Fletcher
"Lane is our agent and Wonderful! He makes sure that you’re not only spending as less as you can, but really looking after your best interest. He’s not the kind of person or salesman to try to gouge you and make that sale. He is honest and trustworthy and I would highly recommend him as an agent. He is laid-back, funny and engaging with a customer, and he has helped us more times than I can count."
We responded:
"Thank you, Sonia, for sharing your experience with Lane. It's great to hear how he has been able to assist you while keeping your best interests in mind. Your recommendation and kind words about his approach and personality mean a lot. We're glad to have Lane on our team, and it's wonderful to know he has been such a positive influence for you."
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Dani Haase Cole

February 14, 2025

5  out of  5
rating by Dani Haase Cole
"Life insurance is not a topic anyone is very excited to discuss, but Lane Ball was so kind and helpful throughout the whole process. He educated us, gave us some great options, and made the process so smooth and painless. We are so appreciative of him and his attention to detail. We love that State Farm can be a one stop shop and that we have a person like Lane that we can go to for anything we need."
We responded:
"Thank you, Dani, for sharing your experience with us. It's wonderful to hear that Lane was able to make the life insurance process smooth and informative for you. We appreciate your kind words about his attention to detail and the options he provided. It's great to know that you value having a one-stop shop with us and someone like Lane to assist with your needs. Your feedback means a lot to our team."