State Farm® Insurance Agent Marcus Sykora
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Liou
April 18, 2025
5
out of
5
rating by Jonathan Liou
"10/10 people Jessica is the best 10/10 experience"
We responded:
"Thank you for sharing your positive experience, Jonathan. It's wonderful to hear that Jessica made such a great impression and that you had a 10/10 experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jordan Nah
March 5, 2025
1
out of
5
rating by Jordan Nah
"Would not recommend state farm especially Sykora(Suck-more-from-ya). Dude tried charging us double because two people at the same address held a policy. When confronted he just acted like that was how it was done. Obviously we cancelled that policy. (Had a house and car under one name and two cars under another. Got charged for three cars on both policies and a house on one). He said it was because anyone at the address could drive any car(my grandma is 80+, I don't think she's gonna be driving my cars). Also he's pretty bad about mailing out your insurance cards. So be prepared to drive up there and ask him for one every quarter. I will not be doing any business with them anymore"
Cameron O'Connell
February 19, 2025
5
out of
5
rating by Cameron O'Connell
"Great working with Lane! He made everything very easy for me and explained it well for me to understand. Having someone so knowledgeable and friendly was my deciding factor to become a member for life."
We responded:
"Thank you, Cameron, for sharing your experience with Lane. It's wonderful to hear that he was able to make the process easy and clear for you. We're delighted to have you as a lifelong member and appreciate your kind words about Lane's knowledge and friendliness. Your feedback means a lot to us!"
Melissa Cole
February 14, 2025
5
out of
5
rating by Melissa Cole
"From the moment I contacted Lane at Marcus Sykora’s office, he was incredibly friendly and professional. He took the time to understand my insurance needs and patiently answered all my questions. I would 100% recommend!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Lane at our office. It's wonderful to hear that he was able to assist you with your insurance needs and provide the information you were looking for. Your recommendation means a lot to us, and we're glad to have been able to help."
Sonia Fletcher
February 14, 2025
5
out of
5
rating by Sonia Fletcher
"Lane is our agent and Wonderful! He makes sure that you’re not only spending as less as you can, but really looking after your best interest. He’s not the kind of person or salesman to try to gouge you and make that sale. He is honest and trustworthy and I would highly recommend him as an agent. He is laid-back, funny and engaging with a customer, and he has helped us more times than I can count."
We responded:
"Thank you, Sonia, for sharing your experience with Lane. It's great to hear how he has been able to assist you while keeping your best interests in mind. Your recommendation and kind words about his approach and personality mean a lot. We're glad to have Lane on our team, and it's wonderful to know he has been such a positive influence for you."
Dani Haase Cole
February 14, 2025
5
out of
5
rating by Dani Haase Cole
"Life insurance is not a topic anyone is very excited to discuss, but Lane Ball was so kind and helpful throughout the whole process. He educated us, gave us some great options, and made the process so smooth and painless. We are so appreciative of him and his attention to detail. We love that State Farm can be a one stop shop and that we have a person like Lane that we can go to for anything we need."
We responded:
"Thank you, Dani, for sharing your experience with us. It's wonderful to hear that Lane was able to make the life insurance process smooth and informative for you. We appreciate your kind words about his attention to detail and the options he provided. It's great to know that you value having a one-stop shop with us and someone like Lane to assist with your needs. Your feedback means a lot to our team."
Bruce Beaver
February 6, 2025
5
out of
5
rating by Bruce Beaver
"Very good experience with all reps I spoke with. Jessica Jenkins in particular was excellent. THAT'S the way an insurance rep is supposed to treat folks. Knowledgeable, Friendly, Competent, and Thorough."
We responded:
"Thank you, Bruce, for sharing your positive experience with us. We're delighted to hear that our team provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support. If there's anything else we can assist you with, please feel free to reach out."
F3 RENEGADE
February 5, 2025
5
out of
5
rating by F3 RENEGADE
"Staff was very energetic and very polite. The customer service was amazing! I'm very pleased with the service."
We responded:
"Thank you for the kind review for our team. "
Tim Gafford
January 15, 2025
5
out of
5
rating by Tim Gafford
"Excellent service"
We responded:
"Thanks for the excellent service review, Tim! We're glad to hear you had a great experience with us."
DeAnna Cooper
November 19, 2024
5
out of
5
rating by DeAnna Cooper
"Kind, professional, fast, knowledgeable, that sums up the service I received. I am glad I chose this group."
We responded:
"DeAnna, Thank you for the great review. We are so excited to assist you with all your Insurance needs."
Elizabeth Chambers
November 3, 2024
5
out of
5
rating by Elizabeth Chambers
"They are just the friendliest people!!"
We responded:
"Thank you so much for your kind words, Elizabeth! We're delighted to hear that you find our team friendly. Your feedback truly brightens our day!"
Stephanie Keen
October 21, 2024
5
out of
5
rating by Stephanie Keen
"I have had nothing but wonderful experiences with everyone I've had the pleasure to deal with in this office. Quick turn around time when returning phone calls or getting answers to any questions I may have had."
We responded:
"Thank you so much for sharing your positive experience! It's fantastic to hear that our team has been able to provide quick responses and helpful answers to your questions. We truly appreciate your kind words and look forward to continuing to serve you!"
Gerald Gaddy
September 3, 2024
5
out of
5
rating by Gerald Gaddy
"They were amazing calling in was a breeze and they were very helpful explaining how to set up the safe driver device"
We responded:
"Setting up the safe driver device can sometimes be tricky, so it's great to hear that the team made it easy for you! Your feedback is much appreciated, and we're always here to help with any other questions you might have."
Buzz Sawyer
August 27, 2024
3
out of
5
rating by Buzz Sawyer
"I am very satisfied with State Farm as an Insurance Company, but this particular agent (Mr. Sykora) is not what I've been accustomed to. I have written him a letter and left messages for him to call me, but it has been one month now and NO RESPONSE. Time for me to start looking for a different agent."
J Leis
August 7, 2024
5
out of
5
rating by J Leis
"Outstanding team to support their clients from simple questions to complex insurance challenges."
We responded:
"Thanks for the fantastic feedback! It's great to hear that the team has been able to assist with both simple questions and complex insurance challenges. We're here to help whenever you need us!"
Barbara Darnell
July 29, 2024
5
out of
5
rating by Barbara Darnell
"One of the BEST companies to do business with! Thank you!"
We responded:
"Thank you so much for your kind words, Barbara! It's wonderful to hear that you had such a positive experience with us. Your satisfaction is our top priority!"
Mark Jenkins
July 22, 2024
5
out of
5
rating by Mark Jenkins
"Quick and easy transfer of coverage from one vehicle to my new vehicle."
We responded:
"Thanks for sharing your experience, Mark! We're thrilled to hear that the transfer process was quick and easy for you. Enjoy your new vehicle!"
Annette Weber
July 16, 2024
5
out of
5
rating by Annette Weber
"Jessica cox is absolutely amazing! Goes above and beyond to get me the best coverage for a great price and is always there to answer any questions!"
We responded:
"Thank you for sharing your positive experience with Jessica! We are thrilled to hear that she provided you with excellent service and found the best coverage for you at a great price. We appreciate your kind words and look forward to assisting you with any future questions."
Cara Starke
July 10, 2024
5
out of
5
rating by Cara Starke
"JJ sent me my homeowners insurance quote within just a few minutes of getting the request and information to her. She promptly called me the next morning to provide an update and even saved us more money than expected! So happy we decided to switch from our other insurance provider."
We responded:
"Thank you for sharing your positive experience, Cara! We're thrilled to hear that JJ was able to provide you with a quick and cost-effective solution for your homeowners insurance. Welcome to the State Farm family!"
tiffany glass
July 3, 2024
5
out of
5
rating by tiffany glass
"Everyone is fantastic at this location.. very helpful & knowledgeable.. we are very pleased 😀"
We responded:
"Thank you for the kind words, Tiffany! We're thrilled to hear that you had a fantastic experience with our team. Your satisfaction is our top priority!"
Nathan Hamilton
July 2, 2024
5
out of
5
rating by Nathan Hamilton
"The staff at the office of Marcus Sykora are absolutely amazing, they have answered so many questions for us. From getting homeowners insurance for our first home to switching vehicles to both under them. They have never disappointed us."
We responded:
"Thank you for sharing your positive experience with us, Nathan! We're thrilled to hear that our team has been able to assist you with your insurance needs seamlessly. We appreciate your trust in our agency and look forward to continuing to provide excellent service to you."
David Holzhuter
July 1, 2024
5
out of
5
rating by David Holzhuter
"Awesome. The best agents. Come check out the offices on North 5"
We responded:
"Thank you for the kind words, David! We're thrilled to hear that you had a great experience with our team at our North 5 offices. We appreciate your support!"
Harry Braun
June 29, 2024
5
out of
5
rating by Harry Braun
"I have used this Agency for a few years & it was formally known as Matt Decker agency & I have been with him since 2000 & in that time I was given outstanding service. Unfortunately Matt Decker has retired & Marcus Sykora took over this Agency & I can’t say enough with how very pleased I am.. Marcus & his team has Continued to go Above & Beyond my Expectations.. they have been a very important part of my life in helping me with all my issues.. you can’t go wrong with this team!!.. I would like to give a Special Thank You!! to Emily Carr & the rest of his Beautiful team!!.. you’re in more then Good Hands with these amazing Ladies!!.. 5 Stars ✨ isn’t enough for them.. so my advice to anyone who reads this is stop in & these beautiful ladies will take care of all your Insurance needs…. Nuff Said.."
We responded:
"Thank you so much for your kind words, Harry! We are thrilled to hear that you have had a positive experience with our agency and team members. We truly appreciate your loyalty and trust in us to handle all your insurance needs. Your feedback means the world to us!"
Ray Paulson
June 22, 2024
5
out of
5
rating by Ray Paulson
"Always pleasant and helpful with all our needs. Was in and out in 10 minutes."
We responded:
"Thank you for the kind words, Ray! We're glad to hear that we could assist you quickly and efficiently. Let us know if there's anything else we can help with in the future."
Madasyn Owen
June 8, 2024
5
out of
5
rating by Madasyn Owen
"We’ve been with State Farm for several years and have enjoyed it. But we recently made the switch to this office just to work with Lane. He is amazing! He’s searched for deals and worked hard to make sure we were taking care of! He always had our best interest and treated us like family! ❤️"
We responded:
"Thank you for sharing your positive experience with Lane at our office! We're thrilled to hear that he provided you with excellent service and made sure you were well taken care of. We appreciate your kind words and look forward to continuing to serve you like family!"